Role of Leadership in handling conflicts arising due to Age Diversity in the workplace

  • Prashant Singh Rajagiri Business School and Rajagiri College of Social Sciences, Kochi, India
  • Ranjana Sharma Associate Professor, Doon Business School, Dehradun, India.
Keywords: Age diversity; Transformational Leadership styles; Gen X; Gen Y; Communication; Conflicts

Abstract

A multi-generational workforce is a growing norm in workplace today. As different work together their work styles and expectations clash. Age Diversity and difference in communication styles results in conflicts. The value-in-diversity theory should be understood and effectively to the organizations advantage. Authentic and Transformational leadership styles should be adopted to ensure all generations are treated fairly and given equal learning opportunities and chance for career development. The paper discusses about Gen X and Y, their communication styles and the role of leadership in handling conflicts in the work place. Further recommendations for managing different generations are also discussed.

Published
2022-02-25
Section
Research Article